the long, unspoken conversation

I recently read this piece from @ScottMonty and thought it well to share here since this one really stuck out in my mind as being an exceptional piece.

Scott Monty’s Weekly Recap from his blog: The Social Media Marketing Blog

To recap his points, they fell under:

Industry News | Content | The Platforms | Measurement/Big Data | Legal Regulatory | Bookmarks/Read-Watch-Listen Later | Commentary

I think all of his posts are well written and provide cutting-edge insight into the industry in which I work. I’ve been reading them for years. Scott was one of my first employers in social business. What I find most interesting is how he ends his piece: “It seems odd that we’re having this conversation in 2013.”

Interpreting his comment not in the sense of we are advancing faster than anticipated, did Scott just get fiesty? Is that some tone of annoyance being detected? Are we all starting to let what seems a mindlessly simple task of how to have a conversation with customers and measure the relevance start to publicly irritate us? Whatever it is, I like it. I like seeing an author exhibit some color of emotion or straight forward statement. And I especially enjoy it when it comes from someone who is a stoic and sturdy force in what can be a highly emotional industry.

Now, keep in mind it’s been an intense week and a long week. I had to roll my jaw off the ground when I read most of those Instagram comments. I suppose it was only a matter of time until group think takes over and nasty comments get flung across the interwebs, and I speak of both fans and industry professionals. Seems no one held back this week. But, I digress. Scott’s latest piece reminded me of very critical thoughts. Things like how to conduct yourself and speak in the public eye 24-7, challenge the industry to adapt through forward thinking, how to believe in what you do and love doing it. How to recognize the smallest helpers up to the c-suite.

What I want to highlight is that resiliency and elasticity of thought make great leaders legends. These are points I must commit my young, 28 year-old brain to remember. Think smart first, clever always, and remember to Lean In when I, even for a moment, think I would be happy being anything less than Managing Director.

I never told Scott this, but the work he and Craig and Karen did in the early stages for the CRM team changed my life forever. I worked 16 hour days (I was only paid for 8) quietly devouring everything. Multi-tasking between reading social-team specific emails and listening to a podcast, skipping lunches to tweet, read market-watch and tech news updates. I did so while maintaining the highest level of work and demanding more of myself everyday…I suppose, in part, because I felt I had so much catching up to do. Memorize names, faces, companies, stock prices that ultimately tracked back to marketing spend and digital developments. All of it. I was obsessed with getting a job with more responsibility because I was finally passionate about something other than zoology and marine biology. Scott inadvertently helped me figure out where I wanted to go and what I wanted to do. I idolized Scott because he helped mold that portion of my life in the way my two mentors before him had helped mold me.

To see him now end his blog pieces with personality, I can get behind that. He’s teaching me something again, and in this instance, with some color. Rough week or not, close friend or colleague from afar, it’s refreshing (and a testament to his swift, literary prowess) to see a benign statement also be a call to action and a call for a reality check. Or so I’ve interpreted.

I could get more personal about my journey and how it was crafted in those early Ford stages. But it’s far more fitting to leave it at…

While I’ve had only a handful of direct conversations with Scott, his indirect 2-way conversations have had a life-changing impact. His recent post reminded me of this and I wanted to share. What a great moment it would be if someone came to me 20 years from now and told me I had that impact on them when they were 25. I hope someday I do.


One thought on “the long, unspoken conversation

  1. Thanks so much for this, Jamie. I’m humbled to think that I’ve had such an impact, and I’m grateful to you for sharing your own perspective. We were very lucky to have you as part of the Ford team for a while.

    Keep blazing trails and staying curious!

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